What is mediation?

Mediation is defined as a dispute resolution process that involves a neutral third-party mediator who facilitates communication between the parties in conflict to help them reach a mutually acceptable agreement. The role of the mediator is not to decide the outcome or impose a solution but rather to assist the parties in understanding each other’s perspectives, identifying their needs and interests, and exploring options for resolving the dispute.

This process is often favored for its ability to provide a confidential environment that encourages collaboration and can lead to more creative and customized solutions than those typically imposed by a court. Mediation can be employed in various contexts, including family law disputes, commercial conflicts, workplace issues, and more.

Other options do not accurately capture the essence of mediation. For instance, a jury trial (mentioned in the first option) is a legal proceeding where a jury makes a determination, which is distinctly different from the collaborative nature of mediation. The choice that describes mediation as a negotiation method without legal counsel misrepresents the process since legal counsel can participate in mediation if the parties choose to have them involved. Lastly, a legal document filed in court to initiate a lawsuit refers to a complaint or petition, which is unrelated to the mediation process. Thus, the correct option effectively outlines the fundamental characteristics of mediation as